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Last updated: 27 August 2026

Most Bearbury Lane products are printed on demand after your order is placed. This helps us reduce unnecessary stock while offering a wide range of original designs.

Bearbury Lane offers FREE WORLDWIDE SHIPPING.
 

1. ORDER PROCESSING

Many Bearbury Lane products are made to order by specialist print and fulfilment partners.

Your order therefore normally goes through a production stage before dispatch.

Production times vary depending on the product, production location, demand and other circumstances.

Tracking information will be provided where tracking is available.
 

2. FREE WORLDWIDE SHIPPING

Bearbury Lane offers free worldwide shipping.

There is no standard shipping charge added to your order.

Delivery times vary depending on:

• Your delivery country

• The product ordered

• The production facility fulfilling the order

• Local postal and courier services

• Customs procedures where applicable

• Seasonal demand

• Circumstances outside our reasonable control

Delivery estimates are estimates rather than guaranteed delivery dates.
 

3. INTERNATIONAL ORDERS

Bearbury Lane ships worldwide using Printify's global network of specialist production partners.

Depending on the product and delivery destination, orders may be produced in locations across the United Kingdom, United States, Canada, Australia, Europe and other international production centres.

Printify works with production partners across Europe including the UK, France, Germany, Czechia, Latvia, the Netherlands, Poland, Slovenia and Spain, as well as facilities in North America, Australia and Asia.

Where possible, orders may be produced or routed through a facility closer to the customer. This can help reduce international transit times and, in some cases, minimise the need for cross-border shipping.

Because availability varies by product, size, colour and production partner, local fulfilment cannot be guaranteed for every order.

Where an order does need to cross an international border, local customs procedures, taxes or duties may apply according to the rules of the destination country. Where such charges are not already collected as part of the order process, they remain the responsibility of the recipient.
 

4. DELIVERY ADDRESS

Please check your delivery details carefully before placing your order.

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after ordering, contact us as quickly as possible at cpmgla2usa@gmail.com.

We will try to help, but changes cannot be guaranteed once an order has entered production or been dispatched.
 

5. DELIVERY DELAYS

Occasional delays can occur because of production demand, postal or courier disruption, customs processing, extreme weather or circumstances outside our reasonable control.

If your order appears to be significantly delayed, contact us with your order details and we will investigate.

Nothing in this policy affects your statutory consumer rights.
 

6. PRINT-ON-DEMAND PRODUCTION

Most Bearbury Lane products are manufactured only after an order has been received.

Production may begin shortly after your order is submitted.

If you need to request an order change or cancellation before dispatch, contact us as soon as possible. We will try to assist where production status allows.
 

7. PERSONALISED OR CUSTOM-MADE ITEMS

Where Bearbury Lane specifically offers an item that is genuinely personalised or manufactured to an individual customer's specification, different cancellation rules may apply.

This will be made clear where relevant.

This does not affect your rights where an item is faulty, damaged, incorrect or not as described.
 

8. FAULTY, DAMAGED OR INCORRECT ITEMS

If an order arrives:

• Damaged

• Faulty

• Incorrect

• Materially different from its description

please contact us as soon as reasonably possible at cpmgla2usa@gmail.com.

Please provide:

• Your order number

• A brief description of the problem

• Clear photographs showing the item and issue where appropriate

Do not dispose of the product until we have responded, as photographs or other evidence may be required by the relevant production partner.

Depending on the circumstances and your legal rights, an appropriate remedy may include a replacement or refund.
 

9. WRONG SIZE, COLOUR OR PRODUCT OPTION

Please check sizing information, colours and product options carefully before ordering.

If you discover a mistake after placing an order, contact us immediately.

Where production has not yet begun, we will try to help amend the order, but changes cannot be guaranteed.
 

10. RETURNS AND REFUNDS

Please contact Bearbury Lane before returning any product.

Do not send an item to the production or fulfilment address printed on its packaging unless we specifically instruct you to do so.

Where a return or cancellation is required under applicable consumer law, contact cpmgla2usa@gmail.com and we will provide the appropriate instructions.

For eligible change-of-mind returns, the customer is responsible for the direct cost of returning the product unless applicable law requires otherwise.

Where a refund is due, it will normally be issued using the original payment method.

This policy does not affect your statutory rights.
 

11. CONSUMER CANCELLATION RIGHTS

UK consumers purchasing eligible goods online generally have a statutory right to tell us that they wish to cancel within 14 days after receiving their order.

Where this right applies, please notify Bearbury Lane at cpmgla2usa@gmail.com.

Certain goods, including genuinely personalised or custom-made items, may be excluded from this cancellation right.

Your statutory rights regarding faulty, damaged, incorrect or misdescribed goods are unaffected.
 

12. UNDELIVERABLE OR RETURNED PARCELS

If an order is returned because the delivery address supplied was incorrect, incomplete, refused or otherwise undeliverable, please contact us.

What happens next will depend on the circumstances, including whether the item can be reshipped and whether additional costs have been incurred.

This does not affect your statutory rights where the delivery problem was caused by Bearbury Lane or its delivery partners.
 

13. CONTACT

For questions regarding shipping, delivery, cancellations, damaged products or returns, contact:

Bearbury Lane
United Kingdom
Email: cpmgla2usa@gmail.com